01 The problem

Keep the report and its progress together

Citizens need a clear way to report a local issue and see what happens next. The proposed product brings complaint reporting, progress tracking, constituency updates and events into one interface, with citizen and office workflows.

02 Actual demo

A working interface to discuss

Actual OUR MLA prototype homepage showing constituency navigation, report and complaint actions with sample content
Actual hosted prototype captured on 1 October 2026. Names, events and complaint examples are demo data.

Explore the OUR MLA demo ↗

03 Scope

What the prototype explores

  • Citizen navigation for reporting issues and finding complaints.
  • Complaint identifiers and progress states.
  • A constituency feed, events and location context.
  • Role-based citizen and office interface concepts.
  • A responsive Next.js and TypeScript application with a PWA direction.
04 Current stage

Ongoing, with production work still ahead

The hosted demo supports product discussion and interface review. Production permissions, data protection, operational processes and launch acceptance remain work to complete and verify. Demo complaint resolutions are not measured public-service outcomes.

Discuss a custom software workflow · Explore product design · See all project stages

05 Before you ask

Questions before you start

Is OUR MLA publicly launched for real complaints?

This portfolio presents OUR MLA as an ongoing prototype. The hosted demo uses sample data and does not establish a production public-service launch.

Is the screenshot an illustration?

The screenshot on this case study is an actual capture of the hosted prototype. The editorial portfolio cover is separately labelled as an illustration.

Your next step

Describe the outcome you need

We will help you define the next practical step and a written scope. No account or obligation.

Where we are
Erode, Tamil Nadu — in person across the district, remote everywhere else.
What it costs to ask
Nothing. A written scope is free and carries no obligation.

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