OUR MLA: a civic platform taking shape.
Ongoing development. OUR MLA is a prototype for reporting local problems, tracking complaint status and exploring constituency updates. The hosted demonstration uses sample data; it is not a claim of a government launch or endorsement.
By MUCO LABS · Updated
Keep the report and its progress together
Citizens need a clear way to report a local issue and see what happens next. The proposed product brings complaint reporting, progress tracking, constituency updates and events into one interface, with citizen and office workflows.
A working interface to discuss

What the prototype explores
- Citizen navigation for reporting issues and finding complaints.
- Complaint identifiers and progress states.
- A constituency feed, events and location context.
- Role-based citizen and office interface concepts.
- A responsive Next.js and TypeScript application with a PWA direction.
Ongoing, with production work still ahead
The hosted demo supports product discussion and interface review. Production permissions, data protection, operational processes and launch acceptance remain work to complete and verify. Demo complaint resolutions are not measured public-service outcomes.
Discuss a custom software workflow · Explore product design · See all project stages
Questions before you start
Is OUR MLA publicly launched for real complaints?
This portfolio presents OUR MLA as an ongoing prototype. The hosted demo uses sample data and does not establish a production public-service launch.
Is the screenshot an illustration?
The screenshot on this case study is an actual capture of the hosted prototype. The editorial portfolio cover is separately labelled as an illustration.
Describe the outcome you need
We will help you define the next practical step and a written scope. No account or obligation.
- Where we are
- Erode, Tamil Nadu — in person across the district, remote everywhere else.
- What it costs to ask
- Nothing. A written scope is free and carries no obligation.